Shipping Information

We're proud to ship worldwide and make sure your order gets to you safely and on time. Here's what you need to know:

Coverage

• We offer global shipping from our U.S. or international warehouses, depending on availability and your location.

Processing Time

• In-stock products: Ship within 1-3 business days (excluding weekends and holidays).
• Backordered or custom products: Typically ship within 7-21 business days.

Delivery and Tracking

• Delivery times vary based on your location.
• We'll email you the tracking details—including the carrier and estimated delivery time—once your order has shipped.
• You can also track your order by logging into your BP LabLine account.

Address Changes

• Need to update your shipping address? Email support@bplabline.us as soon as possible.
• We'll do our best, but changes can't be guaranteed once fulfillment begins.

Lost Packages

• First, check with your local post office.
• Still can't find it? Contact support@bplabline.us, and we'll help track it down.

Cold-Chain Logistics

• For temperature-sensitive products, we use validated cold-chain packaging to keep everything safe and secure.